Library Assistant III

Location: Adult Services, Main Library
Hours: Part time, 20 hours per week
Pay: $15.95 per hour
Immediate Supervisor: Coordinator of Adult Services
Position: Bargaining Unit

Job Summary:
To work as part of a team to provide the highest quality of public library service. In particular, by providing excellent customer service, including: keeping customer accounts up-to-date; answering basic directional questions; helping customers locate materials in the library; helping to maintain orderly collections of materials in a variety of formats; assisting customers with library equipment such as copiers, the online catalog, and PCs; providing reader’s advisory service; assisting with programming, outreach and displays for customers of all ages; and answering and directing phone inquiries.

Education:
High school diploma or GED required.
Experience in school or public library setting desired.

General skill requirements:

  • To work a flexible schedule that includes nights and weekends.
  • To possess strong public service orientation and provide excellent customer service.
  • To be dependable and punctual.
  • To be enthusiastic, flexible and energetic.
  • To possess good organizational skills.
  • To possess basic keyboarding skills and a basic understanding of Microsoft Office applications.
  • To work harmoniously with the public and with other staff members.
  • To maintain composure in stressful work situations.
  • To follow both written and verbal directions and pay attention to detail.
  • To possess good oral and written communication skills.
  • To stand for extended periods of time; to lift up to 35 lbs.; to push heavily loaded carts of materials weighing up to 300 lbs.; and possess physical agility and strength to bend and reach.
  • To read, write, speak and understand the English language fluently.

Specific job requirements:

  • To understand and endorse the FCDL’s policies and procedures.
  • To perform clerical tasks with speed and accuracy.
  • To learn the FCDL’s automated circulation system and online catalog, as well as operate other computers and equipment including copiers and the telephone system.
  • To greet and assist library customers, both in person and over the phone, with basic directional questions and refer them to appropriate service desks.
  • To possess a thorough comprehension of alphabetical and numerical sequences.
  • To distinguish various color and genre labels and sort materials into categories.
  • To sort and shelve library materials in a variety of formats and properly shelve library materials which are out of place.
  • To shift books and other library materials when necessary.
  • To maintain neatness in the department including dusting shelves, cleaning soiled covers and helping maintain the audiovisual collection.
  • To maintain confidentiality of customer records and accounts.
  • To utilize knowledge of the collection to provide reader’s advisory service to customers of all ages.
  • To assist customers in locating materials in all formats within the library and referring customers to basic reference sources for general information needs.
  • To know when to refer customers with detailed inquiries to reference librarians.
  • To assist customers who wish to place holds on specific titles including assisting with Interlibrary Loan activities.
  • To pull and process materials on reserve.
  • To assist customers with the use of copiers, PCs, the online catalog, microfilm equipment, and other library databases and equipment.
  • To work in other service areas as the need arises.
  • To plan and conduct programs and outreach for teens and adults under the supervision of the department manager.
  • To prepare displays and other decorations in the branch under the supervision of the department heads.
  • To be responsible for various department projects and activities as assigned.
  • To assist in collection maintenance under the supervision of the department heads.

Applications can be emailed to lyost@fcdlibrary.org; mailed to Fairfield County District Library, c/o Leslie Yost, 219 N. Broad Street, Lancaster, Ohio 43130; or dropped off in the Administration Office Monday through Friday between 10 am and 4 pm. Application deadline is Friday, April 5, 2024. Fairfield County District Library is an EEO employer.